Privacy Policy
heyboss.uk website is owned by HeyBoss, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by heyboss.uk, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using heyboss.uk website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Acceptance of Terms and Conditions
By submitting an enquiry through the heyboss.uk website, you confirm that you have read, understood, and agreed to this Privacy Policy, as well as our Terms and Conditions. Your submission of personal information constitutes your acceptance of these terms and conditions. If you do not agree with the terms outlined in this policy or the Terms and Conditions, you should not submit an enquiry or provide personal data through our website.
Personal information we collect:
When you visit the heyboss.uk, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@heyboss.uk.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@heyboss.uk.
Terms & Conditions
1. Services
HeyBoss offers handyman and removal services. Jobs are quoted based on the details you provide and confirmed before any work begins. We aim to complete all work to a high standard and with care.
2. Booking & Payment
Bookings are available evenings and weekends. Payment is due upon completion unless otherwise agreed in writing. We accept cash & bank transfer
3. Cancellations
Please give at least 24 hours' notice if you need to cancel or reschedule. Late cancellations may result in a fee to cover time lost.
4. Liability
While we take every care with your property, HeyBoss cannot be held responsible for pre-existing damage or faults. We are fully insured for the services we provide.
5. Customer Responsibilities
Customers must ensure safe, accessible working conditions and provide accurate information about the job before work begins.
6. Delays
We always aim to complete work within the agreed timeframe. However, delays can occur due to circumstances beyond our control, such as material shortages, contractor availability, adverse weather, or other unforeseen events. We’ll keep you updated and do our best to minimise any impact.
7. Indemnity
By using HeyBoss services, you agree to indemnify and hold harmless HeyBoss and its representatives from any claims, damages, or liabilities arising from misuse of the services, inaccurate information provided by you, or any conditions beyond our control during the job.
8. Quotes & Estimates
Quotes are valid for 30 days and are based on the information provided at the time. If the scope of the job changes or new details emerge, we may need to update the quote.
9. Photos & Marketing
We sometimes take before-and-after photos of our work to showcase what we do. We’ll always ask before using any photos that could identify your property or personal space.
10. Access & Parking
Customers are responsible for ensuring that we have safe, reasonable access to the site. If permits or parking arrangements are needed, it’s up to the customer to organise them in advance.
11. Waste Disposal
We’ll remove basic waste or debris from our work, but if larger waste removal or a skip is needed, this will be discussed and quoted separately before the job begins.
12. Health and Safety
We follow basic health and safety practices to keep both you and us safe. If we believe a job poses a serious risk, we’ll stop and discuss alternative options before continuing.
13. Third-Party Services
If we refer or coordinate with any third-party professionals, they remain fully responsible for their own services. We’re not liable for their actions, timelines, or outcomes.
14. Updates
These terms may be updated occasionally. Continued use of our services means you’re cool with any changes.